Questions & Answers

1. What makes Horses2fly unique in horse transport?

Horses2fly offers a complete package for international horse transport, from pre-screening and veterinary care to transportation and quarantine. We combine decades of experience in animal export and veterinary care to ensure the well-being of your horse at every stage of the transport process. We treat every horse as if it were our own.

2. How long does it take to transport my horse to its destination?

The duration of transport depends on the destination and the country’s requirements. From preparation to quarantine (if needed) and the actual transport, the process can take anywhere from a few days to weeks. We ensure that you are always kept updated on the progress.

3. How can I prepare my horse for transport?

Preparation varies depending on the destination and the horse’s health. We provide you with a detailed checklist of required vaccinations, health checks, and documents needed for transport. Our team is ready to guide you through every step of the process.

4. What documentation is needed for my horse’s transport?

Documentation varies by destination but typically includes a health certificate, an international passport for animals, proof of vaccinations, and the necessary import and export documents. We assist you in obtaining all the required paperwork to ensure smooth transport.

5. What happens if my horse is not allowed into quarantine or fails a health check?

In the unlikely event that a horse fails a health check or is not allowed into quarantine, we work with veterinary authorities to resolve the issue. We ensure that you are always informed and discuss the next steps to ensure your horse's safety and compliance.

6. What happens to my horse during transport?

Your horse will be accompanied by certified grooms throughout the journey, ensuring it has enough water, hay, and comfort. The grooms remain available during transport to address any concerns. Regular checks will be carried out to ensure the horse is well cared for.

7. Can I visit my horse during quarantine?

In most cases, direct visits are not allowed to maintain biosecurity measures. However, you will receive regular updates about your horse’s health and well-being, and you can always contact us for more information.

8. How can I track my horse’s progress during transport?

We provide real-time updates and regular communication via email or phone. You can always contact us for further information about your horse’s status.

9. What happens if problems arise during transport?

If unexpected situations occur, such as delays or health issues, you will be notified immediately. We always work with veterinarians and authorities to find the best solution for your horse’s well-being during the entire journey.

10. What is the cost of transporting my horse?

The cost of transporting your horse varies depending on the destination, type of transport (air or road), quarantine requirements, and other factors. Please contact us for a customized quote based on your specific needs and the destination of your horse. Do you have other questions? Feel free to contact us! We are here to help and ensure that your horse’s transport is as smooth and worry-free as possible.